Login & Registration
Everything you need to know about creating your VipLuck account, logging in securely, and claiming your welcome bonus.
Create Your VipLuck Account
Registering at VipLuck Casino takes about two minutes. Canadian players can sign up using an email address and start playing immediately after verification. Here's the complete process:
Visit the Registration Page
Click the "Play" or "Sign Up" button on the VipLuck homepage. You'll be directed to a secure registration form protected by SSL encryption.
Tip: Make sure you're on the official vipluck.ca domain before entering any information.
Enter Your Details
Fill in the required information:
- Email address - Use a valid email you can access
- Password - Minimum 8 characters with numbers and letters
- Date of birth - Must be 19+ in most provinces (18+ in Alberta, Manitoba, Quebec)
- Country - Select Canada
- Currency - CAD is selected by default
Verify Your Email
Check your inbox for a verification email from VipLuck. Click the confirmation link to activate your account. The email typically arrives within 1-2 minutes.
Check your spam folder if you don't see the email. Add [email protected] to your contacts to prevent future emails from being filtered.
Optional: Complete KYC Early
Know Your Customer (KYC) verification is optional during signup but required before your first withdrawal. Completing it early speeds up future cashouts. You'll need:
- Government-issued photo ID (passport, driver's licence, or provincial ID)
- Proof of address (utility bill or bank statement from the last 3 months)
Claim Your Welcome Bonus
After verification, make your first deposit to claim the welcome package:
Minimum deposit C$20. Wagering requirements apply. 18+ only.
How to Log In
Accessing your VipLuck account is straightforward. You can log in from any device using your registered email and password.
Desktop Login
- 1 Visit vipluck.ca in your browser
- 2 Click "Login" in the top right corner
- 3 Enter your email and password
- 4 Complete 2FA if enabled
- 5 You're in! Start playing.
Mobile Login
- 1 Open your mobile browser
- 2 Navigate to vipluck.ca
- 3 Tap the menu icon, then "Login"
- 4 Enter credentials or use biometric login
- 5 Save to home screen for quick access
Stay Logged In Securely
Enable "Remember Me" on trusted personal devices to stay logged in. For security, sessions automatically expire after 30 days of inactivity. Public or shared computers should never have this option enabled.
Reset Your Password
Forgot your password? No problem. VipLuck makes it easy to regain access to your account through email verification.
Click "Forgot Password"
On the login page, click the "Forgot Password?" link below the password field.
Enter Your Email
Type the email address associated with your VipLuck account and click "Send Reset Link".
Check Your Email
Open the password reset email and click the secure link. The link expires after 24 hours.
Create New Password
Enter your new password twice to confirm. Use at least 8 characters with a mix of letters, numbers, and symbols for maximum security.
Troubleshooting Login Issues
"Incorrect Password" Error
- • Check that Caps Lock is off
- • Verify you're using the correct email address
- • Try the password reset process if you're unsure
- • Clear your browser cache and cookies
Logging In From a New Device
- • You may receive a verification email for security purposes
- • Complete any 2FA prompts if enabled
- • Allow location access if prompted for regional compliance
Account Blocked or Suspended
If your account has been temporarily suspended, possible reasons include:
- • Multiple failed login attempts (temporary 15-minute lockout)
- • Incomplete KYC verification for withdrawal requests
- • Self-exclusion or responsible gambling cooldown period
- • Suspected fraudulent activity under review
Contact customer support via live chat for assistance with suspended accounts.
Not Receiving Emails
- • Check spam, junk, and promotions folders
- • Add [email protected] to your safe senders list
- • Wait 5-10 minutes before requesting another email
- • Try an alternative email provider if issues persist
Frequently Asked Questions
Can I have multiple VipLuck accounts?
No. Each player is limited to one account per person, household, and IP address. Creating multiple accounts violates our terms of service and may result in all accounts being closed and funds forfeited.
How do I enable two-factor authentication?
Log in and navigate to Settings > Security > Two-Factor Authentication. You can link an authenticator app like Google Authenticator or receive codes via SMS. 2FA is strongly recommended for added account protection.
Can I change my registered email address?
Yes. Contact customer support with your request. You'll need to verify your identity and provide proof of access to the new email address. Email changes typically process within 24-48 hours.
What should I do if someone else accessed my account?
Immediately change your password and contact customer support. Our security team will review recent activity, terminate any unauthorized sessions, and help secure your account. Enable 2FA after recovery to prevent future incidents.
How do I close my account permanently?
Navigate to Settings > Responsible Gambling > Account Closure. You can choose a temporary cooldown period or permanent closure. Withdraw any remaining balance before closing. Permanent closures cannot be reversed.
Ready to Start Playing?
Create your account in under 2 minutes and claim your welcome bonus today.
Create Account Now